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Stranded Driver Safety Protocol

What To Do While Waiting For Dispatch

Four steps that keep you and your unit safe on Highway 401, 400, QEW, or 407 until help arrives.

If the unit can still move safely, ease onto the paved shoulder or the nearest emergency pull-off rather than stopping in a live lane. Engage hazard flashers the moment you're stopped.

Set reflective triangles within 10 minutes of stopping β€” one about 3 meters behind the vehicle, and two more roughly 30 meters ahead and behind, walking along the shoulder facing traffic, never into the lane.

Put on a high-visibility vest before exiting the cab, exit on the side away from traffic, and wait behind the guardrail or well off the paved shoulder rather than standing next to the truck.

Have your exact highway marker or exit, direction of travel, unit and trailer number, and a description of the issue ready β€” this gets a technician routed to you faster and equipped with the right parts.

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